Privacy Policy | CJ Service Ads

1. Introduction

CJ Service Ads (“CJ Service Ads,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit a form, contact us, request services, or otherwise interact with us.

By using our website or providing information to us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you provide directly to us, information collected automatically through our website, and information related to services we provide.

1.1 Information You Provide

We may collect personal information you choose to provide, including:

(a) name;
(b) business name;
(c) email address;
(d) phone number;
(e) website URL;
(f) service area;
(g) information about your business, services, advertising account, or marketing goals;
(h) messages, form submissions, or other communications you send to us; and
(i) billing or payment-related information necessary to process transactions.

1.2 Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

(a) IP address;
(b) browser type;
(c) device type;
(d) operating system;
(e) referring website;
(f) pages viewed;
(g) time spent on pages;
(h) links clicked; and
(i) general usage data.

This information may be collected through cookies, pixels, analytics tools, server logs, or similar technologies.

1.3 Service-Related Information

If you become a client or prospective client, we may collect or access information necessary to provide services, including:

(a) Google Ads account information;
(b) Google Analytics information;
(c) Google Tag Manager information;
(d) call tracking information;
(e) form tracking information;
(f) lead quality feedback;
(g) website or landing page information;
(h) campaign performance data;
(i) advertising spend data;
(j) search terms, keywords, targeting settings, ads, and conversion data; and
(k) other information reasonably necessary to perform paid search consulting, audits, builds, tracking setup, reporting, or optimization services.

2. How We Use Information

We may use collected information to:

(a) respond to inquiries;
(b) schedule calls or consultations;
(c) evaluate whether our services are a good fit;
(d) prepare proposals, audits, reports, recommendations, or service documents;
(e) provide paid search consulting, audit, build, tracking, reporting, or optimization services;
(f) communicate with you about services, projects, billing, or account matters;
(g) process payments and maintain business records;
(h) improve our website, services, and client communication;
(i) analyze website performance and usage;
(j) protect our website, business, clients, and systems;
(k) comply with legal obligations; and
(l) enforce agreements, policies, and legal rights.

3. Cookies and Tracking Technologies

We may use cookies, pixels, analytics tools, advertising tools, or similar technologies to understand how visitors use our website and to improve our marketing and website performance.

These tools may collect information about your device, browser, website activity, and interactions with our site.

You may be able to control cookies through your browser settings. If you disable cookies, some parts of the website may not function properly.

4. Analytics and Advertising Tools

We may use third-party tools such as Google Analytics, Google Ads, Google Tag Manager, call tracking platforms, form tracking tools, or similar services.

These tools may collect or process information in accordance with their own privacy policies and terms.

We use these tools to:

(a) understand website traffic;
(b) measure form submissions, calls, or other conversions;
(c) improve advertising and marketing performance;
(d) evaluate which content or campaigns are effective; and
(e) support client services where applicable.

5. How We Share Information

We do not sell personal information.

We may share information only as reasonably necessary for business, service, legal, or operational purposes, including with:

(a) service providers who help us operate our website, manage communications, process payments, provide analytics, support advertising, or deliver services;
(b) contractors or subcontractors assisting with authorized client work;
(c) professional advisors, such as attorneys, accountants, or business advisors;
(d) platforms or tools used to provide services, such as advertising, analytics, call tracking, form tracking, or reporting tools;
(e) government authorities, courts, or law enforcement when required by law; and
(f) another party in connection with a merger, acquisition, reorganization, sale of assets, or transfer of business operations.

Any service providers or contractors who receive confidential or client-related information are expected to use that information only for authorized business purposes.

6. Client Account Access and Data

If you provide us access to advertising accounts, analytics accounts, tag management systems, websites, call tracking platforms, form tools, CRM systems, or similar platforms, we use that access only to perform authorized services.

We do not claim ownership of your accounts, data, campaigns, website, customer information, or business materials.

You are responsible for controlling platform access, maintaining your own account permissions, and removing access when a service relationship ends if appropriate.

7. Data Retention

We retain information for as long as reasonably necessary to:

(a) provide services;
(b) maintain business and financial records;
(c) comply with legal, tax, accounting, or reporting obligations;
(d) resolve disputes;
(e) enforce agreements; and
(f) protect our business and legal rights.

When information is no longer needed, we may delete, archive, anonymize, or securely retain it as permitted by law and our business needs.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect information in our possession.

However, no website, platform, transmission method, or storage system is completely secure. We cannot guarantee absolute security of information transmitted to or stored by us.

You are responsible for using secure passwords, protecting your own systems, and limiting access to your accounts and business platforms.

9. Your Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to request access, correction, deletion, or restriction of certain information.

You may also request that we stop sending non-essential communications.

To make a privacy-related request, contact us using the information listed below.

We may need to verify your identity before processing certain requests.

10. Email Communications

If you contact us or submit a form, we may use your email address to respond to your inquiry, provide service information, send proposals, communicate about projects, or follow up on prior conversations.

You may ask us to stop sending non-essential communications at any time.

Transactional or service-related communications may still be sent when necessary.

11. Third-Party Websites

Our website, emails, or documents may contain links to third-party websites, platforms, or services.

We are not responsible for the privacy practices, content, policies, or security of third-party websites or services. You should review the privacy policies of any third-party sites or tools you use.

12. Children’s Privacy

Our website and services are intended for business users and are not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take reasonable steps to delete it.

13. Privacy Compliance Responsibilities of Clients

Clients are responsible for their own legal compliance related to websites, advertising, analytics, tracking, call recording, forms, CRM systems, customer communications, privacy notices, consent requirements, and industry-specific regulations.

Our services may include tracking setup, tracking review, or advertising recommendations, but we do not provide legal advice and do not determine whether your privacy disclosures, cookie notices, call recording practices, or consent mechanisms satisfy applicable law.

You should consult legal counsel regarding your own privacy and tracking obligations.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

If we make changes, we will update the effective date above. Continued use of our website or services after changes are posted means you accept the updated Privacy Policy.

15. Contact Information

If you have questions about this Privacy Policy or want to make a privacy-related request, contact us at:

CJ Service Ads
cj@cjserviceads.com